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How It Works - Ship to Consumer
Consumer orders placed on the Robert Kaufman website, fulfilled by our retailers (YOU).
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Y
O
Consumer Places Order on
RobertKaufman.com
In a special precut section, consumers
can add precuts to cart and checkout
through a Shopatron interface, which
collects their payment.
The Order Is Posted to the
Shopatron Order Exchange
If the consumer orders the product to be
shipped to their home, the order appears
on Shopatron's system. Stores can see that
order, and if they have the product, they can
request to fulfill it.
The Order Is Assigned to the
Closest Store
At 10:30am Pacific Time after the order was
placed, the Shopatron system determines which
of the retailers who requested to fulfill the order is
located nearest to the consumer, and the order is
assigned to that store.
The Assigned Store Ships the
Order to the Consumer
Shopatron notifies the assigned store
through the Shopatron system (and/or
email, depending on the store's email
notification preferences) and provides a
turnkey packing slip and directions to ship
the product to the consumer.
&
Shopatron Issues Consumer
Payment to Store
Every week, Shopatron issues payments to
participating stores for orders fulfilled within the
previous week, minus a service fee of 9.5% +
$1.29/shipment, which Shopatron retains.
FAQ: How much
does the store
make?
(See pg. 14)
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